Refund Policy

At Green Divers Barbados Ltd., we aim to provide a fair and transparent approach to cancellations and refunds. Customers may cancel their booking by emailing us at info@greendiversbarbados.com. Cancellations made more than 48 hours before the scheduled dive will receive a full refund, while cancellations made between 24 and 48 hours before the dive will receive a 50% refund. Unfortunately, cancellations made less than 24 hours before the dive, as well as no-shows, are not eligible for refunds. If you are unable to participate due to information disclosed on the PADI Medical Questionnaire, you may receive a full refund or credit provided you submit appropriate medical documentation before the scheduled dive.

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If sea conditions, weather, or operational or safety concerns require us to cancel a dive, customers may choose either to reschedule at no additional cost or to receive a full refund. Please note that divers who arrive late and miss the boat departure are not eligible for refunds.

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For multi-dive packages, if part of the package cannot be completed due to weather or approved medical reasons, any unused dives may be rescheduled or refunded on a pro-rated basis. If you have any questions regarding cancellations or refunds, please contact us at info@greendiversbarbados.com.